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Home > Terms & Conditions
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The following Terms
and Conditions apply to the use of this Web site as well as all transactions conducted
through the site.
Legal
Notice
All notices from
Unique Surroundings, LLC to You may be posted on our Web site and will be deemed
delivered within thirty (30) days after
posting. Notices from You to Unique Surroundings, LLC shall be made either by
e-mail, sent to the address we provide on our Web site, or first class mail to our address
at:
Unique Surroundings, LLC
7812 Stonydale Lane
Louisville, KY 40220
Delivery shall be deemed to have been made by You to Unique Surroundings, LLC
five (5) days after the date sent.
Note: This address is for mail use
only.
Copyright
All Content appearing
on this Web site is the property of:
Unique Surroundings, LLC
7812 Stonydale Lane
Louisville, KY 40220
Content generated by Unique Surroundings, LLC, such as text, web pages and e-mail
communications, banner advertisements, graphics, photography, logos, button icons,
images, video, audio clips and software, is the property of Unique Surroundings, LLC
or its content suppliers, and protected by U.S. and international copyright laws. The
compilation (meaning the collection, arrangement and assembly) of all content in our
stores is the exclusive property of Unique Surroundings, LLC and is protected by U.S.
and international copyright laws. All software used to present and manage our stores is
the property of Unique Surroundings, LLC or its software suppliers and protected by
U.S. and international copyright laws. You may use the content and software published
on our stores as a shopping and information resource only. Any other use, including the
reproduction, modification, distribution, transmission, republication, display, or
performance, of our content or software is strictly prohibited.
Copyright © 2008 Unique
Surroundings, LLC. All rights reserved.
Some images Copyright © AngelStar/Serenity Heart 1996-2007 USA.
Trademarks
All brand, product,
service, and process names appearing on this Web site are trademarks of their
respective holders. Reference to or use of a product, service, or process does not imply
recommendation, approval, affiliation, or sponsorship of that product, service, or
process by Unique Surroundings, LLC. Nothing contained herein shall be construed as
conferring by implication, estoppel, or otherwise any license or right under any patent,
copyright, trademark, or other intellectual property right of Unique Surroundings, LLC
or any third party, except as expressly granted herein.
Use Of
Site
This site may contain
other proprietary notices and copyright information, the terms of which must be
observed and followed. Information on this site may contain technical inaccuracies or
typographical errors. Information, including product pricing and availability, may be
changed or updated without notice (including after you have submitted your order).
We reserve the right to change any price at which we offer goods or services and to
correct any errors in the pricing contained in our store. We shall have no liability for
any such changes or errors and are not bound to fulfill orders at old or erroneous prices.
Unique Surroundings, LLC and its subsidiaries reserve the right to refuse service,
terminate accounts, and/or cancel orders in its discretion, including, without limitation,
if Unique Surroundings, LLC believes that customer conduct violates applicable law or
is harmful to the interests of Unique Surroundings, LLC and its subsidiaries.
User's
Responsibility
You shall remain solely
liable for the content of any messages or other information you upload, transmit, or
email to this Web site. You agree to indemnify and hold harmless Unique
Surroundings, LLC from any claim, action, demand, loss, or damages made or incurred
by any third party arising out of or relating to your conduct, your violation of these
Terms of Use, or your violation of any third party rights.
Colors
We have done our best
to display as accurately as possible the colors of the products shown on this Web site.
However, because the colors you see will depend on your monitor, we cannot guarantee
that your monitor's display of any color will be accurate.
Copyrights of
Submitted Images
By submitting an order
purchaser represents and warrants that they own the copyright or have the written
permission from the owner of the copyright to upload, e-mail, or mail the images to be
used on any product. Purchaser represents and warrants that they have the full authority
to grant Unique Surroundings, LLC permission to reproduce, re-create, re-design,
modify, or manufacture any of the content, photo or digital images they upload to the
Web site or e-mail or mail to Unique Surroundings, LLC without limitation. Purchaser
represents and warrants that they are solely responsible for any consideration owed for
any Release regarding the content, photo, or digital images uploaded to the Unique
Surroundings, LLC Web site or e-mailed or mailed to Unique Surroundings, LLC and
agrees to hold Unique Surroundings, LLC, its parent company, subsidiaries, affiliates
and their respective members, officers, directors, shareholders and employees free and
harmless against and from all claims, damages, losses, liabilities and expenses
(including, without limitation, reasonable attorneys' fees) relating to and as a result of
any claims brought by any other person or entity claiming interest, infringement or
other legal argument with respect to the reproduction, re-creation, redesign,
modification of, but not limited to, the manufacture of the content, photograph or
digital image they have or contracted to be delivered to Unique Surroundings, LLC via
any carrier as well as but not limited via the internet.
Privacy
Policy
Unique Surroundings,
LLC use of personal information that you may submit to Unique Surroundings, LLC
through this Web site is governed by the Unique Surroundings, LLC Privacy Policy.
There may be times when we ask you to provide certain information about yourself,
such as your name, shipping/billing address, telephone number, email address, credit
card information, birth date, gender, occupation, personal interests, etc. We may also
maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you
choose not to provide the information we request, you may be unable to purchase
products, or access certain services, offers and content on our Web site. In addition, we
may need to contact you via phone, email or mail to address questions or issues specific
to your order, entry, etc., even if you have opted to not receive communications from
us.
In general, you can visit many of our web pages without telling us who you are or
revealing any personal information about yourself. We may track the Internet domain
address from which people visit us and analyze this data for trends and statistics, but
individual users will remain anonymous, unless you voluntarily tell us who you are.
We use the personal information you provide for internal purposes, such as confirming
and tracking your order, subscription or registration, analyzing trends and statistics,
informing you of our new products, services and offers, and providing you with
information from and about Unique Surroundings, LLC.
We may occasionally send email messages or other mail to those people whose email
or postal address information we've collected or received. The recipients of email
messages from us may remove themselves from our email list; each email message that
we send out includes instructions on how to do so. This helps us be sure that we're
only contacting those people who wish to stay up-to-date on our latest news, products,
services, contests or promotions. Notwithstanding the above, we will send you email
messages confirming your order and shipping information when you make a purchase
from our store.
Unique Surroundings, LLC respects your privacy and will not sell your name, address,
phone number and/or credit card information to any third party for any purpose.
Security
Our site(s) are
protected by a SSL certificate. A SSL certificate is a digital certificate that
authenticates the identity of a Web site and encrypts information that is sent to the
server using Secure Sockets Layer (SSL) technology. SSL certificates-built around
stringent, industry-leading authentication measures-secure all online transactions with
up to 256-bit encryption. Encryption is the process of scrambling data into an
undecipherable format that can only be returned to a readable format with the proper
decryption key. An SSL certificate on a Web site ensures that sensitive data is safe
from prying eyes.
When an Internet user attempts to send confidential information to a web server, the
user's browser accesses the server's digital certificate and establishes a secure
connection. An "https://" prefix in the URL and a key or padlock icon in the browser's
status bar indicate that a page within a Web site is secure.
Unique Surroundings uses PayPal Merchant Services to process credit card payments.
PayPal protects your credit card information with industry-leading security and fraud
prevention systems. When processing through the PayPal site, your financial
information is never shared with anyone, including us. Rest assured that both your
credit card information and personal information are protected.
If registering an account with us, we urge you to keep your password in a safe place and
not to divulge it to anyone. Also, remember to log off your account and close your
browser window when you have finished your visit. This is to ensure that others
cannot access your account, especially if you are sharing a computer with someone else
or are using a computer in a public place such as a library or Internet
cafe.
Links to Third
Party Sites
Our Web site may
contain links to Web sites operated and maintained by third parties, over which we
have no control. Privacy policies on such linked sites may be different from our
privacy policy. You access such linked sites at your own risk. You should always read
the privacy policy of a linked site before disclosing any personal information on such
site. If you find any form of offensive content on any of these linked sites, please let us
know.
Policy
Changes
If we decide to change
our privacy policy in whole or in part, those changes will go into effect on the date
posted in the notice. The new policy will apply to all current and past users of our Web
site and will replace any prior policies that are inconsistent.
Shipping &
Delivery
Some of
our products are personalized and/or require production time that can take up to
6 weeks.
Shipping charges are calculated using up-to-the-minute rates based on the delivery
options you choose and the weight, size, and destination of the package.
If you have any questions or special instructions, please note them on your order, send
us an email, or call us at (502)
297-4052.
Orders can be shipped via UPS Ground, USPS Priority Mail, or USPS Express Mail. (Delivery times are from time of
shipping.)
At this time, Unique Surroundings ships merchandise only to locations within United
States.
The risk of loss and title for all merchandise ordered on this Web site pass to you when
the merchandise is delivered to the shipping carrier.
Refusal of
Delivery
If an order is refused,
the customer will be responsible for the shipping costs back to Unique Surroundings
and any other costs that occur during the delivery process.
Sales
Tax
Unique Surroundings
charges 6% sales tax for merchandise
ordered on this Web site that is being shipped to the state of Kentucky.
Warranties
The Content included
in this Web site has been compiled from a variety of sources and is subject to change
without notice as are any products, programs, offerings, or technical information
described in this Web site. Unique Surroundings, LLC makes no representation or
warranty whatsoever regarding the completeness, quality, or adequacy of the Web site
or Content, or the suitability, functionality, or operation of this Web site or its Content.
Unique Surroundings, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB
PAGES AND CONTENT. IN NO EVENT WILL Unique Surroundings, LLC BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Limitation of
Liability
In no event shall
Unique Surroundings, LLC or any of its subsidiaries or affiliates be liable for any
indirect, special, incidental, or consequential damages caused by our products.
Return
Policy
We only ship the best
quality products and we try our best to make sure product pictures and descriptions are
as accurate as possible. We want our customers to be 100% satisfied. But if, for any reasons, you are not completely
satisfied with your purchase, we are more than happy to replace your item, exchange it
for another one, or refund your purchase within 30 days of purchase. There are NO restocking or handling fees.
We carefully inspect your order prior to shipment. Upon receipt, please inspect your
purchase and notify us of any damage within 5 days. Damaged items are the responsibility of the shipping carrier and
claims for damage must be filed with them. If you require assistance with this process,
please contact our customer service department at (502) 297-4052.
How to make a Return or Exchange
Unless the return is a result of our error:
- We cannot accept returns on photo, custom, or personalized items.
- Your refund will be for the amount of the item less shipping fees.
- You are responsible for the cost of return shipping.
Store
Hours
Customer
Service
Phone: (502) 297-4052
Hours: Monday - Friday 10:00 a.m. to
6:00 p.m. EST
Promotional
Codes and Free Shipping
Promotional Codes:
CHECKUSOUT:
- 10% OFF your first purchase from Unique
Surroundings.
- Excludes tax and shipping charges.
- Offer limited to one use per customer.
- Cannot be combined with any other offers.
Miscellaneous
VOID WHERE
PROHIBITED: Although the information on this Web site is accessible worldwide,
not all products or services discussed in this Web site are available to all persons or in
all geographic locations or jurisdictions. Unique Surroundings, LLC and the
advertisers each reserve the right to limit the provision of their products or services to
any person, geographic area, or jurisdiction they so desire and to limit the quantities of
any products or services that they provide. Any offer for any product or service made
in the materials on this Web site is void where prohibited.
GOVERNING LAW: These Terms of Use and all matters arising directly or indirectly
hereunder, shall be governed by, and construed in accordance with the laws of the State
of Kentucky. You agree that any action at law or in equity arising out of or relating to
these Terms of Use shall be filed only in state or federal court located in the County of
Jefferson, State of Kentucky, and you hereby irrevocably and unconditionally consent
and submit to the exclusive jurisdiction of such courts over any suit, action, or
proceeding arising out of these terms and conditions.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement
between you and Unique Surroundings, LLC with respect to this Web site. The Terms
and Conditions supercede all prior or contemporaneous communications and proposals,
whether electronic, oral or written between you and Unique Surroundings, LLC with
respect to this Web site. No modification of the Terms and Conditions shall be
effective unless it is authorized by Unique Surroundings, LLC. If any provision of the
Terms and Conditions is found to be contrary to law, then such provision(s) shall be
constructed in a manner to closely reflect, as much as possible, the intentions of the
parties, with the other provisions remaining in full force and effect.
LAST UPDATED: January 2010
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